Terms of service

Terms and Conditions

Last updated: 12 July 2026

These Terms and Conditions govern the use of the website www.grandlinecodex.com and the purchase of products from The Grand Line Codex S.à r.l.-S.

Please read these Terms carefully before using the Website or placing an order.

1. Seller Information

The Website and online store are operated by:

The Grand Line Codex S.à r.l.-S
59, Rue de Macher
5550 Remich
Luxembourg

Trade and Companies Register: RCS Luxembourg B308815
VAT identification number: LU37593083
Business permit: No. 10195557/0
Business permit issued: 16 June 2026
Business permit holder: Kartik Sati
Email: kardboardtik@grandlinecodex.com
Website: www.grandlinecodex.com

In these Terms, “we”, “us” and “our” refer to The Grand Line Codex S.à r.l.-S.

“You” and “customer” refer to any person accessing the Website or placing an order.

2. Scope of These Terms

These Terms apply to:

use of the Website;
creation and use of an optional customer account;
purchases made through the Website;
physical books and related physical packaging supplied by us;
customer reviews, comments and other content submitted through the Website; and
communications relating to orders, products and customer service.

The shop currently sells physical books only. No digital book, PDF, download or other digital content is included unless expressly stated on the relevant product page.

By placing an order, you confirm that you have read and accepted:

these Terms and Conditions;
our Return and Cancellation Policy;
our Privacy Policy;
the relevant product description; and
the information shown during checkout.

Nothing in these Terms excludes or restricts any mandatory rights that cannot lawfully be excluded.

3. Consumers and Business Customers

A consumer is an individual purchasing primarily for purposes outside their trade, business, craft or profession.

A business customer is a person or organisation purchasing wholly or mainly in connection with a trade, business, professional activity, commercial resale activity or organisation.

Certain legal protections, including statutory withdrawal rights, may apply only to consumers.

Where a customer enters company details, requests a commercial invoice, purchases primarily for resale or otherwise acts for professional purposes, we may treat that customer as a business customer where permitted by law.

Any rights that applicable law grants to a business customer remain unaffected.

4. Age and Legal Capacity

You must be at least 18 years old and legally capable of entering into a binding contract to place an order independently.

A person under the age of 18 may use the Website or place an order only with the permission, involvement and supervision of a parent or legal guardian.

The parent or legal guardian is responsible for reviewing the order and these Terms.

We may cancel an unshipped order where we reasonably believe that the person placing it lacks the legal capacity or required authorisation to complete the purchase.

5. Delivery Territories

We offer international shipping only to countries, territories and addresses made available during checkout.

The availability of delivery is subject to:

DHL Express service availability;
customs and import requirements;
applicable sanctions and trade restrictions;
export and import controls;
security restrictions;
carrier limitations; and
our ability to process and fulfil the order lawfully.

The appearance of a country or territory during checkout does not guarantee that every address within that destination can be served.

We do not generally deliver to unsupported post office boxes, military addresses, restricted regions or addresses that DHL Express cannot service.

We may refuse or cancel an unshipped order where delivery would be unlawful, unavailable or commercially impracticable.

6. Products

We make reasonable efforts to ensure that product descriptions, specifications and images are complete and accurate.

The main products offered through the Website are:

The Grand Line Codex Unlimited Edition; and
The Grand Line Codex Collector’s Edition.

The specific contents, dimensions, materials, finishes, packaging and price of each product are described on the relevant product page.

The images and display materials shown on the Website form part of the overall product presentation, but differences may arise due to:

lighting;
photography;
screen calibration;
display settings;
production methods;
material characteristics; and
normal manufacturing tolerances.

Such differences do not permit us to supply a product that is materially different from its description or otherwise not in conformity with the sales contract.

7. Manufacturing Characteristics and Permitted Variations

The books are physical printed products manufactured using specialist printing, binding, embossing and finishing processes.

Minor differences may occur between individual copies in relation to:

colour tone;
hardcover texture;
surface appearance;
embossing depth;
glossy finish;
alignment of printed or finished elements;
positioning of the serial-number embossing;
binding;
cutting;
packaging; and
other normal production characteristics.

Minor variations that are normal for the relevant manufacturing process and do not materially affect the product’s appearance, function, durability or conformity are not necessarily defects.

This provision does not apply to substantial misprints, significant damage, missing pages, incorrect products or other genuine cases of non-conformity.

8. Collector’s Edition Limitation

The retail Collector’s Edition consists of exactly 556 individually numbered copies.

The numbered copies are marked from:

001 of 556 to 556 of 556

These 556 numbered copies constitute the complete numbered retail edition offered for sale by us.

Separately, 14 unnumbered sample copies were produced. These copies are marked:

XXX of 556

The unnumbered sample copies were created for institutional, promotional and archival purposes. This includes complimentary copies supplied to selected partners, collaborators or influencers for promotional planning and coverage.

The 14 unnumbered samples:

are additional to the 556 numbered retail copies;
do not carry a retail serial number between 001 and 556;
are not part of the numbered retail allocation;
are not offered for retail sale by us; and
do not increase the number of individually numbered Collector’s Editions.

We do not control any later lawful transfer or resale of a sample copy by a recipient.

No additional numbered retail copies above 556 will be issued by us.

9. Random Serial-Number Allocation

Collector’s Edition serial numbers are assigned entirely at random from the available stock.

Customers cannot request, select, reserve, exchange or otherwise influence the serial number allocated to an order.

We do not guarantee:

any particular serial number;
a low serial number;
a specific number range;
matching or repeating digits;
sequential numbers;
a number with personal significance;
a number considered desirable by collectors; or
any particular current or future value associated with a number.

Where several Collector’s Editions are purchased in one order, the serial numbers are still randomly allocated. Consecutive or related numbers are not guaranteed.

Receiving a serial number that the customer does not prefer does not constitute:

a defect;
damage;
an incorrect product;
a misdescription;
a lack of conformity; or
grounds for a free return, replacement, exchange, price reduction or reimbursement of return shipping.

We do not provide serial-number exchanges.

A consumer may still exercise any mandatory statutory right of withdrawal. A withdrawal based on personal dissatisfaction with a correctly supplied random serial number will be treated as a change-of-mind return under our Return and Cancellation Policy.

Repeated purchases and returns do not provide a right to request or obtain a preferred number.

We may refuse or cancel future unaccepted orders where objective evidence reasonably indicates fraud, deceptive identities, payment manipulation or bad-faith attempts to manipulate the random allocation process. The legitimate exercise of a statutory consumer right does not by itself constitute fraud or abuse.

There is no general limit of one Collector’s Edition per customer. Legitimate purchases of multiple copies are permitted, subject to stock availability, these Terms and our order-acceptance process.

10. Collector Value, Condition and Grading

The Collector’s Edition is sold as a physical limited-edition book.

Unless expressly stated otherwise, we do not guarantee:

a future resale value;
an increase in value;
a particular secondary-market price;
a specific level of collector demand;
investment performance;
the future rarity of any particular serial number;
acceptance by a grading or authentication company;
a particular grade from PSA, BGS, CGC or another third party; or
classification as “mint”, “investment grade” or an equivalent third-party standard.

Third-party grading companies, marketplaces, auction houses and collectors apply their own independent standards. We do not control their decisions or assessments.

This section does not exclude responsibility for products that arrive damaged, defective, incorrectly supplied or otherwise not in conformity with the contract.

11. Product Availability

All products are subject to availability.

The presence of a product on the Website does not guarantee that it remains available until the order has been accepted.

Stock information may occasionally be incorrect due to:

simultaneous orders;
technical errors;
inventory discrepancies;
fulfilment errors;
damaged stock;
payment failures; or
other circumstances outside our reasonable control.

If a product becomes unavailable before we accept the order, we may cancel the affected order and issue a full refund.

If a Collector’s Edition is unavailable, we will not automatically replace it with an Unlimited Edition or another product without the customer’s express agreement.

12. Prices and Currency

Our base shop currency is the euro, EUR.

Shopify may display prices in a customer’s local currency based on factors such as location, selected market or customer settings.

The final currency, price and total displayed during checkout will apply to the order, subject to the provisions concerning obvious pricing or technical errors.

Where local-currency checkout is supported, the payment may be processed in that displayed currency. Otherwise, the customer’s bank or payment provider may convert the transaction.

We are not responsible for:

exchange rates applied by a bank or card issuer;
foreign-transaction fees;
currency-conversion charges; or
other fees independently imposed by a payment provider.

Prices may be changed for future orders at any time. A price change does not retrospectively alter an order that has already been accepted, except where required to correct an obvious error in accordance with applicable law.

13. VAT, Taxes and Import Duties

Prices displayed to consumers include applicable VAT where required and unless clearly stated otherwise.

For international orders, applicable taxes and import duties are generally calculated and collected during checkout where supported and shown.

The order summary will indicate the amounts collected in connection with the order.

Customers are responsible for providing accurate information required for tax and customs purposes, including:

legal name;
shipping address;
billing address;
telephone or contact details requested during checkout;
tax identification information where required; and
customs identification documents where legally necessary.

DHL Express or a customs authority may request further information to complete clearance.

In exceptional circumstances, a customs authority or carrier may assess additional charges because of:

changes in applicable law;
an incorrect customs classification;
incorrect customer information;
destination-specific fees;
customs reassessment; or
charges that could not reasonably be calculated during checkout.

Any additional amount will be handled in accordance with the information displayed at checkout, the shipping arrangement and applicable law.

We will not knowingly charge the same tax or duty twice. Customers who believe that duplicate import charges have been requested should contact us before making an additional payment where possible.

The treatment of taxes and duties following a return is governed by our Return and Cancellation Policy and applicable customs and tax law.

14. Payment Methods

Available payment methods may include:

Visa;
Mastercard;
American Express;
Apple Pay;
Google Pay;
PayPal; and
Shop Pay where enabled.

The payment methods actually available to a customer will be displayed during checkout.

We may add, remove or restrict payment methods for future orders.

Payment is due in full when the order is placed.

Orders will not be processed for shipment until payment has been successfully authorised, captured or otherwise confirmed.

Payments may be processed by Shopify Payments, PayPal or another payment provider displayed during checkout. The provider may carry out security, fraud-prevention and payment-verification checks under its own applicable terms and privacy practices.

We do not receive or store complete payment-card details where those details are processed directly by an authorised payment provider.

15. Payment Failure and Verification

We may suspend, reject or cancel an unshipped order where:

payment is declined;
payment authorisation expires;
the payment provider reverses or blocks the transaction;
billing information cannot be verified;
the transaction is identified as high risk;
unauthorised payment activity is suspected; or
additional verification reasonably requested from the customer is not provided.

We may request reasonable information to verify:

the purchaser’s identity;
authorisation to use the payment method;
the billing address;
the shipping address; or
the legitimacy of the transaction.

We will not request a complete payment-card number, card password or online-banking password by email.

16. Discount Codes and Promotions

Promotional offers, discounts and discount codes are subject to any specific conditions communicated with the offer.

Unless expressly stated otherwise:

an offer is valid only during the stated period;
an offer is subject to product availability;
a discount cannot be exchanged for cash;
a discount cannot be applied retrospectively to an earlier order;
discounts cannot be combined;
one code may be used per order;
a promotion may be limited to specified products or customers;
shipping charges, taxes and duties may be excluded from the discount; and
misuse, duplication or unauthorised distribution of a code may result in cancellation before shipment.

A discount does not reduce or remove mandatory consumer rights.

Where a product is returned, the refund will be based on the amount actually paid for that product, subject to applicable law and our Return and Cancellation Policy.

17. Placing an Order

Product pages and other Website content are invitations to place an order and do not constitute a binding offer by us.

By completing checkout and activating the final button indicating an obligation to pay, the customer submits a binding offer to purchase the products shown in the order summary.

Before placing the order, the customer is responsible for reviewing:

the selected product;
edition;
quantity;
price;
currency;
applicable taxes and duties;
shipping charge;
billing details;
delivery address; and
total amount payable.

The customer may correct available input errors before submitting the order.

18. Order Confirmation and Contract Formation

After an order is submitted, the customer will normally receive an automated order confirmation.

Unless that communication expressly states otherwise, an automated order confirmation:

acknowledges that we received the order;
provides a record of the order details; and
does not by itself mean that we have accepted the order.

A sales contract is formed when we:

send a shipping confirmation;
expressly confirm in writing that the order has been accepted; or
dispatch the order,

whichever occurs first.

Payment authorisation or temporary payment capture does not by itself constitute acceptance where the order is later rejected before contract formation.

If we reject an order after collecting payment, the relevant payment will be refunded to the original payment method.

The customer should retain the order confirmation, shipping confirmation and a copy of these Terms.

19. Order Changes and Customer Cancellations

Customers may request changes or cancellation before the shipping label has been created.

Requests should be sent to:

kardboardtik@grandlinecodex.com

The request should include the order number, customer name and email address used for the order.

Possible requested changes may include:

shipping address;
billing information;
product edition;
quantity; or
other order details.

We will make reasonable efforts to assist, but no change or cancellation is guaranteed.

Once a shipping label has been created, the order may already have entered the packing or shipping process and may no longer be capable of amendment or cancellation.

Where applicable, a consumer may still exercise a statutory right of withdrawal after delivery in accordance with our Return and Cancellation Policy.

A cancellation request is not accepted until we confirm it in writing.

20. Our Right to Reject or Cancel an Order

Before an order has been accepted or shipped, we may reject or cancel it where reasonably justified, including in cases involving:

obvious pricing or technical errors;
incorrect product information;
unavailable or damaged stock;
payment failure;
suspected fraud;
unauthorised payment activity;
false customer information;
an unsupported or undeliverable address;
sanctions or trade restrictions;
suspected use of bots or automated purchasing tools;
attempted manipulation of random serial-number allocation;
unusually large or commercially suspicious order patterns;
abuse of discounts or promotions;
unlawful conduct;
threats or abusive conduct directed at staff or partners;
inability to complete customs or security requirements; or
circumstances outside our reasonable control.

Any payment collected for an order cancelled by us will be refunded in full to the original payment method.

We will not exercise this right arbitrarily or in a manner that removes mandatory rights relating to an order that has already been legally accepted.

21. Obvious Pricing and Technical Errors

Despite reasonable care, pricing, currency, tax, product or stock errors may occur.

Where an error is obvious and could reasonably have been recognised as an error, we may contact the customer for instructions or reject the order before acceptance and shipment.

We are not required to fulfil an unaccepted order at an obviously incorrect price.

Where an order has already been accepted, the legal consequences of an error will be determined by applicable law.

We will not increase the price of an accepted order without the customer’s agreement, except where required by law.

22. Order Processing

Orders are generally processed within 2 to 5 business days after successful payment confirmation.

Business days exclude Saturdays, Sundays and public holidays in Luxembourg.

The processing period is separate from the estimated DHL Express transportation time.

Processing may take longer during:

launches;
unusually high order volumes;
public holidays;
stock inspections;
payment verification;
customs-document preparation; or
exceptional events outside our reasonable control.

Where a material delay occurs, we will provide available information to the affected customer.

23. Shipping and Delivery

Orders are shipped using DHL Express with tracking.

Delivery estimates shown on the Website, during checkout or in shipping communications are estimates and are not guaranteed delivery dates unless we have expressly agreed to a binding delivery date.

Delivery times may be affected by:

destination;
customs clearance;
security inspections;
remote-area service;
weather;
carrier disruption;
strikes;
transportation interruptions;
public holidays;
incomplete customer information; or
governmental action.

Consumers retain all mandatory remedies relating to delayed delivery.

Where no other delivery period has been expressly agreed, EU consumer orders will be delivered within the statutory period required by applicable law.

24. Delivery Address

The customer must provide a complete, accurate and deliverable shipping address.

The customer must review the address shown in the order confirmation and contact us immediately if a correction is required.

We cannot guarantee an address change after the shipping label has been created.

We are not responsible for delay or failed delivery caused by inaccurate information supplied by the customer, except to the extent that we contributed to the error or applicable law provides otherwise.

Additional costs resulting from an incorrect or incomplete address may be charged to the customer to the extent permitted by law and as described in our Return and Cancellation Policy.

25. Customs Cooperation

Customers must reasonably cooperate with DHL Express and customs authorities.

This may include providing:

customs identification;
tax numbers;
proof of identity;
proof of purchase;
import declarations; or
other legally required information.

A customer must not provide false customs information or request that we declare an incorrect product description or value.

We will not mark a commercial sale as a gift or deliberately understate its value.

Consequences of refusing delivery, failing to cooperate with customs or failing to collect an order are governed by our Return and Cancellation Policy and applicable law.

26. Transfer of Risk

For consumer orders, the risk of accidental loss or damage generally passes to the consumer when the consumer, or a third party designated by the consumer other than the carrier, takes physical possession of the products.

This does not apply where the consumer independently appoints a carrier that was not offered by us, to the extent that applicable law provides otherwise.

For business customers, risk passes when the order is handed to DHL Express or another agreed carrier, unless otherwise agreed in writing or required by law.

27. Ownership

Ownership of a product does not pass to the customer until we have received full and cleared payment for the order.

This retention of title does not alter the transfer of risk rules applicable to consumers.

28. Returns, Withdrawal and Refunds

Our Return and Cancellation Policy forms part of these Terms and explains:

cancellation requests before shipment;
the statutory right of withdrawal;
return deadlines;
return shipping costs;
product-condition requirements;
Collector’s Edition serial-number returns;
refunds;
damaged or incorrect products;
refused or unclaimed packages;
undelivered orders; and
suspected return fraud.

Consumers who qualify for a statutory right of withdrawal may generally withdraw from an eligible distance purchase within 14 calendar days without providing a reason.

Nothing in these Terms limits a mandatory withdrawal right or other non-waivable remedy.

In the event of a direct conflict concerning returns or cancellations, the Return and Cancellation Policy will apply before these general Terms, subject to the order of precedence in Section 53.

29. Legal Guarantee of Conformity

Consumers are entitled to the mandatory legal guarantee of conformity provided by applicable law.

EU consumers generally benefit from a two-year legal guarantee of conformity beginning on delivery of the goods.

A product must, among other applicable requirements:

correspond to its description;
possess the characteristics promised in the contract;
be supplied with the agreed components;
be suitable for its ordinary intended purpose; and
possess the quality and durability that may reasonably be expected.

The legal guarantee is separate from the 14-day right of withdrawal.

The right of withdrawal generally concerns a change of mind. The legal guarantee concerns products that are defective, damaged, incorrectly supplied or otherwise not in conformity with the contract.

Available remedies are determined by applicable law and may include repair, replacement, price reduction or termination and refund in appropriate circumstances.

Nothing in these Terms shortens, replaces or excludes a mandatory legal guarantee.

30. Lawful Resale

We do not prohibit the lawful resale of genuine physical copies purchased from us.

Customers are welcome to display or resell genuine copies, subject to applicable law.

However, a reseller must not:

claim to be an authorised retailer, distributor, agent or partner without written authorisation;
imply that we sponsor or endorse the resale;
use our name or branding in a misleading manner;
copy our Website, product descriptions, photographs or marketing materials beyond what the law permits;
alter a product and market it as an unaltered original;
conceal known damage or misrepresent condition;
manipulate or counterfeit a serial number; or
sell a counterfeit or unauthorised reproduction.

We are not a party to and are not responsible for transactions conducted on the secondary market.

A later purchaser may not receive the same contractual or consumer rights against us as the original customer.

31. Unofficial and Independent Publication

The Grand Line Codex is an unofficial and independently created collector’s guide.

The book and the Website are not affiliated with, authorised by, sponsored by, endorsed by or approved by:

Bandai;
Bandai Namco;
Bandai Namco Entertainment;
Shueisha;
Toei Animation;
Eiichiro Oda; or
any other relevant third-party rights holder.

No statement, design element, reference or product presentation should be interpreted as claiming an official relationship with a third-party rights holder.

32. Third-Party Names, Trademarks and Intellectual Property

All third-party names, trademarks, logos, game titles, card names, characters, artwork, card designs, packaging designs and other protected material remain the property of their respective owners.

References to third-party products and intellectual property are made for purposes that may include:

identification;
commentary;
criticism;
review;
analysis;
education;
historical documentation;
collector information; and
discussion of the relevant trading-card hobby.

No ownership of third-party intellectual property is claimed by us, the author or contributors.

The use of a third-party name or trademark does not imply sponsorship, affiliation or endorsement.

33. Fair Use and Copyright Notice for Images

The book may include images of trading cards, product packaging, logos and related visual material for purposes such as commentary, critique, review, education, analysis, identification and documentation.

Where applicable, such uses are intended to rely on the copyright exceptions, limitations or defences available under the relevant law. Depending on the jurisdiction and circumstances, these may include:

quotation for criticism or review;
fair practice;
fair dealing;
fair use;
illustration for permitted purposes; or
other analogous copyright exceptions and limitations.

The availability and scope of these legal principles differ between jurisdictions and depend on the specific context, purpose, extent and presentation of each use.

Images are included with the intention of providing informational and analytical value to collectors and not for the purpose of claiming ownership of third-party artwork or replacing the original products.

No ownership over third-party artwork, card designs, packaging, logos or imagery is claimed by the author or publisher.

This notice does not itself create a copyright licence, expand a statutory exception or conclusively determine whether any specific use is lawful. All rights of the respective copyright holders are acknowledged.

34. Information and Publication-Date Disclaimer

The book was prepared using information reasonably available during its research, writing and production period.

The trading-card market and related information may change after publication, including:

card prices;
population reports;
tournament structures;
distribution numbers;
grading information;
card availability;
market demand;
publisher policies;
release schedules;
product classifications; and
secondary-market data.

We make reasonable efforts to research and present information accurately, but we do not guarantee that every statement will remain current indefinitely.

Later developments do not automatically make the physical book defective or not in conformity, provided that the book was supplied as described and any time-sensitive context was presented appropriately.

Despite reasonable care, typographical errors, omissions or factual mistakes may occur.

Nothing in this section allows us to misrepresent the product’s essential characteristics or removes mandatory rights where the product materially fails to correspond to its description.

35. No Financial, Investment, Legal or Tax Advice

The book and Website may discuss:

collecting strategies;
card prices;
market behaviour;
historical sales;
grading;
scarcity;
investment considerations;
entry and exit strategies;
risk management; and
opinions about collectible products.

This material is provided for general informational, educational and commentary purposes only.

Nothing in the book or on the Website constitutes:

financial advice;
investment advice;
legal advice;
tax advice;
accounting advice;
an offer of a financial product;
a promise of profit; or
a recommendation tailored to a particular person.

Collectible markets are speculative and prices may rise or fall.

Customers and readers are responsible for conducting their own research and obtaining independent professional advice where appropriate.

We are not responsible for losses arising solely from a reader’s independent decision to buy, sell, hold, grade or invest in trading cards or other collectibles, except where liability cannot lawfully be excluded.

36. Optional Customer Accounts

Customers may be permitted to create an optional account.

You are responsible for:

providing accurate account information;
keeping login credentials confidential;
restricting access to your device;
promptly notifying us of suspected unauthorised access; and
activity conducted through your account to the extent permitted by law.

You must not impersonate another person or create an account using false, stolen or misleading information.

We may suspend or restrict an account where reasonably necessary for:

security;
fraud prevention;
legal compliance;
investigation of misuse;
protection of customers;
protection of our Website; or
enforcement of these Terms.

Account suspension does not remove rights or obligations relating to an existing accepted order.

37. Customer Reviews and Submitted Content

Where the Website allows reviews, comments, photographs or other submissions, the customer must ensure that the submitted content:

is based on a genuine experience where represented as such;
is not knowingly false or misleading;
does not contain unlawful threats, harassment or hate speech;
is not defamatory;
does not contain spam or malicious links;
does not disclose another person’s private information without permission;
does not infringe copyright, trademark or other rights;
does not contain malware or harmful code; and
complies with applicable law.

We may moderate, reject or remove submitted content where reasonably necessary, but we are not required to publish every submission.

Submitting content does not transfer ownership of that content to us.

The person submitting content grants us a non-exclusive, worldwide, royalty-free licence to host, reproduce, display, format and share that content for the reasonable operation and promotion of the Website, products and customer-review functions.

This licence applies only to rights the person is legally able to grant and does not permit us to falsely attribute statements or materially alter their meaning.

Where we describe a review as verified, we will use reasonable measures to connect it to a purchase or explain the relevant verification method.

Promotional reviews or content created by recipients of complimentary products should be disclosed as gifted, sponsored or otherwise incentivised where required by law.

38. Newsletter and Marketing Communications

Customers may voluntarily subscribe to newsletters or marketing communications where this option is offered.

A purchase is not conditional on agreeing to unrelated marketing communications.

Marketing consent may be withdrawn at any time using the unsubscribe method included in the communication or by contacting us.

Order confirmations, shipping updates, legal notices and essential customer-service communications are transactional messages and may still be sent where necessary to perform a contract or comply with law.

The processing of personal information is explained in our Privacy Policy.

39. Acceptable Use of the Website

You must not:

use the Website for unlawful or fraudulent purposes;
attempt to gain unauthorised access to the Website or another account;
introduce malware, viruses or harmful code;
interfere with the Website’s operation or security;
conduct denial-of-service attacks;
bypass access controls or security measures;
use bots to manipulate purchases or stock allocation;
automate abusive checkout activity;
scrape or extract Website data on a systematic commercial basis without permission;
copy or mirror the entire Website;
collect personal data about other users;
submit false payment or identity information;
manipulate product reviews;
use the Website to infringe intellectual-property rights; or
assist another person in carrying out prohibited conduct.

Reasonable indexing by legitimate public search engines is not prohibited.

We may restrict access where reasonably necessary to protect the Website, customers, payment systems or our legal rights.

40. Our Intellectual Property

Except for identified third-party material, the content created or owned by us is protected by applicable intellectual-property laws.

Protected material may include:

the name The Grand Line Codex;
original book text;
original research presentation;
book layout and editorial design;
original illustrations and graphics;
original photographs;
logos;
Website text;
product descriptions;
promotional materials;
videos;
social-media content;
packaging design; and
the selection, arrangement and presentation of original Website content.

All rights are reserved except where a right is expressly granted or applicable law permits the use.

Purchasing a book transfers ownership of that physical copy. It does not transfer copyright, trademark rights or other intellectual-property rights in the book’s content or design.

41. Permitted Personal Use

Customers may use their purchased physical copy for personal and lawful purposes.

Customers may:

read the book;
display their copy;
photograph their own copy;
share reasonable individual photographs on social media;
quote limited passages where legally permitted; and
lawfully resell the physical copy.

Customers must not, without permission or another valid legal basis:

scan or reproduce the complete book;
create or distribute an unauthorised PDF;
upload substantial parts of the book;
sell digital copies;
commercially reproduce pages or chapters;
reprint the book;
publish an unauthorised translation;
reproduce the layout or design for a competing publication;
remove rights-management information;
distribute pirated copies; or
use substantial original content to create a competing copied work.

Nothing in this section restricts quotation, review, criticism, parody or another use permitted by mandatory law.

42. Website Availability

We aim to keep the Website available and secure but do not guarantee uninterrupted operation.

We may temporarily suspend or restrict access for:

maintenance;
updates;
security work;
technical failures;
hosting disruption;
legal compliance; or
events outside our reasonable control.

We are not responsible for minor temporary interruptions that do not affect an accepted order or a mandatory legal right.

We may correct Website errors and update content at any time.

43. Third-Party Services and Links

The Website may use or link to third-party services, including:

Shopify;
Shopify Payments;
PayPal;
DHL Express; and
other services expressly displayed on the Website.

Third-party services may be governed by their own terms and privacy policies.

We are not responsible for independent third-party websites merely because the Website contains a link to them.

Nothing in this section removes our responsibility as the seller for obligations that applicable law places on us.

44. Privacy and Personal Data

Personal data is processed in accordance with our Privacy Policy and applicable data-protection law.

Personal data may be shared with service providers where reasonably necessary to:

process payment;
fulfil an order;
arrange DHL Express delivery;
complete customs requirements;
prevent fraud;
provide customer support;
comply with legal obligations; or
operate the Website.

Customers should review the Privacy Policy before placing an order or creating an account.

45. Events Outside Our Reasonable Control

We are not responsible for delay or failure caused by an event outside our reasonable control, to the extent permitted by law.

Such events may include:

natural disasters;
severe weather;
fire;
flooding;
war;
terrorism;
civil unrest;
epidemics or pandemics;
government action;
sanctions;
export or import restrictions;
customs disruption;
strikes;
transportation shutdowns;
carrier network failures;
airport closures;
power failures;
telecommunications failures;
cyberattacks not caused by our failure to use legally required security measures; or
failure of essential third-party infrastructure.

We will take reasonable steps to reduce the effect of the event.

If an event materially delays or prevents performance, customers retain any mandatory right to cancel, terminate or receive a refund.

46. Liability to Consumers

Nothing in these Terms excludes or limits liability where doing so would be unlawful.

In particular, nothing excludes or limits liability for:

fraud or fraudulent misrepresentation;
intentional misconduct;
death or personal injury caused by negligence where liability cannot be excluded;
gross negligence where it cannot lawfully be limited;
mandatory product liability;
breach of the legal guarantee of conformity;
violation of mandatory consumer rights; or
another liability that cannot legally be excluded.

For consumer purchases, we are responsible for reasonably foreseeable loss or damage caused by our breach of contract or failure to use legally required care.

We are not responsible for loss that:

was not caused by our breach;
was not reasonably foreseeable when the contract was formed;
resulted from inaccurate information supplied by the customer;
resulted solely from the customer’s unlawful or unreasonable conduct; or
relates to business activity where the customer purchased as a consumer.

We do not guarantee secondary-market value, investment performance or a third-party grading result.

47. Liability to Business Customers

This section applies only to business customers.

To the fullest extent permitted by law, we will not be liable for:

loss of profit;
loss of revenue;
loss of business;
loss of opportunity;
loss of anticipated savings;
business interruption;
loss of goodwill;
loss of data;
indirect or consequential loss;
loss of resale value;
reduction in collectible-market value; or
loss of an anticipated price increase.

Subject to liabilities that cannot be excluded, our total aggregate contractual liability concerning an affected order will not exceed the amount paid to us for that order.

The limitations in this section do not apply to fraud, intentional misconduct, death or personal injury caused by negligence, or another liability that cannot lawfully be limited.

48. Responsibility for Unlawful Submitted Content

A user is responsible for content they submit through the Website.

A business user agrees to compensate us for reasonable losses, liabilities and third-party claims directly caused by that business user’s unlawful content, intentional infringement or fraudulent use of the Website.

This provision does not impose liability on a consumer beyond what is permitted by mandatory law.

49. Complaints

Customers should first contact us so that we have an opportunity to investigate and resolve the matter.

Complaints may be sent to:

kardboardtik@grandlinecodex.com

Please include:

the customer’s name;
order number;
email address used for the order;
a clear description of the complaint; and
relevant supporting documents or photographs.

We will make reasonable efforts to respond and seek an appropriate resolution.

50. Alternative Dispute Resolution

Consumers may have access to an approved alternative dispute-resolution body.

In Luxembourg, the Service national du Médiateur de la consommation assists consumers and professionals in seeking an amicable resolution and may direct a request to another competent approved entity.

Where required following an unresolved consumer complaint, we will provide information concerning the competent dispute-resolution body and state whether we are willing or required to participate.

Unless participation is required by law or another binding commitment, we will decide whether to participate in a particular mediation procedure on a case-by-case basis.

This section does not prevent either party from exercising a right to bring legal proceedings.

51. Governing Law

These Terms and contracts concluded through the Website are governed by the laws of Luxembourg.

For a consumer, this choice of law does not deprive the consumer of mandatory protections provided by the law that would apply in the absence of this choice, including mandatory protections of the consumer’s country of habitual residence where applicable.

The United Nations Convention on Contracts for the International Sale of Goods is excluded from contracts with business customers to the extent that such exclusion is legally effective.

52. Jurisdiction

For consumers, jurisdiction is determined by the mandatory rules applicable to consumer contracts.

Nothing in these Terms removes a consumer’s right to bring proceedings before a court that has jurisdiction under mandatory law.

For business customers, and in all other cases where an exclusive jurisdiction agreement is legally permitted, the courts of Luxembourg City, Grand Duchy of Luxembourg, will have exclusive jurisdiction.

We retain the right to seek urgent protective or intellectual-property remedies before another competent court where legally permitted.

53. Order of Precedence

If different contractual documents contain directly conflicting provisions, the following order of precedence applies:

terms expressly and individually agreed in writing between us and the customer;
the relevant product page and final order summary;
the Return and Cancellation Policy;
these Terms and Conditions; and
other general information appearing on the Website.

A more specific provision applies before a more general provision concerning the same matter.

This order does not allow a less prominent statement to remove a mandatory right or contradict a clear binding commitment where applicable law does not permit that result.

54. Changes to These Terms

We may amend these Terms for future Website use and future orders.

The version in effect when an order is placed will normally apply to that order.

Changes will not apply retrospectively to an accepted order unless:

the change is required by law;
the customer expressly agrees; or
the change benefits the customer without imposing a disadvantage.

The “Last updated” date appears at the beginning of these Terms.

Customers should review the current version before placing a new order.

55. Assignment

We may transfer our rights and obligations to a successor or another company as part of a lawful restructuring, sale or transfer of business, provided that this does not reduce a consumer’s mandatory rights.

A customer may not transfer contractual obligations without our consent where the transfer would materially affect performance, except where applicable law provides otherwise.

56. Severability

If a provision of these Terms is found to be invalid, unlawful or unenforceable, the remaining provisions will continue to apply.

The affected provision will be interpreted or limited only to the minimum extent necessary to make it lawful and enforceable, where permitted.

For consumers, this section does not replace the applicable legal rules concerning unfair or invalid contractual terms.

57. No Waiver

A delay or failure to enforce a contractual right does not automatically waive that right.

A waiver is effective only for the specific matter for which it is given.

58. Entire Agreement

These Terms, together with the documents incorporated into them, form the contractual framework between us and the customer.

Nothing in this section excludes:

mandatory pre-contractual information;
statements that applicable law treats as part of the contract;
fraud;
fraudulent misrepresentation; or
individually agreed terms.

59. Contract Language

The language of the contract is English.

Where a translation is provided, it is provided for convenience unless mandatory law requires otherwise.

In the event of a discrepancy, the English version will apply to the extent legally permitted.

60. Electronic Communications and Contract Records

Order-related communications may be provided electronically, including by email.

The customer should provide a valid email address and keep access to it.

Order details and applicable confirmations will be sent to the email address used during checkout.

Customers should save or print:

the order confirmation;
shipping confirmation;
product description;
Return and Cancellation Policy; and
these Terms.

We may retain order and contract information for legal, accounting, tax, fraud-prevention and customer-service purposes in accordance with our Privacy Policy and applicable law.

61. Contact

Questions about these Terms, an order or the Website may be sent to: